Stores usually only have one or two workers for every five to 10 machines, instead of one cashier per lane. He adds that self-checkout machines, which cost anywhere from $14,000 to $40,000 to install, pay for themselves quickly. “We don’t see the labor crisis coming to an end anytime soon," says Mark Baum, who oversees industry relations for FMI. With the turnover rate for grocery store employees in 2021 at 48%, down slightly from a record high in the prior year, according to FMI, industry experts believe grocers may have no choice but to expand their use in the coming months.
#Self checkout machine install#
Due to their positive response, we will continue to install them," a spokeswoman says. “Including self-checkouts in our stores is not due to labor concerns, but as an added benefit for our customers. Southeastern Grocers, which owns Fresco y Más, Harveys Supermarket and Winn-Dixie, has the machines in more than half of its stores. The company says it has increased staff at the same time. has ramped up its self-checkout offerings in recent years and now offers the tech in nearly all of its stores nationwide “to give more guests a fast and autonomous alternative," a Target spokeswoman says. recently brought the technology back to some of its locations after removing it in 2013. are piloting stores that offer only self-checkout lanes. The machines are now at 96% of the 38,000 retail stores (across 96 companies) the group surveyed.Ĭhains including Walmart Inc., the Kroger Co., Dollar General Corp. Self-checkout is nearly twice as widespread as it was before the pandemic, representing 30% of all grocery store transactions in 2021, according to an FMI-The Food Industry Association report released last week.
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